SALES
Business Phone systems
HIPAA certified
PCI compliant
Cloud Managed
Cloud Hosted
On-Premise
Fax Solutions
HIPAA certified
eFax
On-Premise
E-mail to fax
Online interface
File to PDF conversion
SERVICE
CLASS5 Technologies services:
Toshiba Strata DK phone systems
Toshiba IPedge phone systems
Avaya IP Office phone systems
Powered by Avaya hosted systems
Lucent phone systems
Legacy Panasonic phone systems
Bogen paging systems
Valcom paging systems
Viking paging systems
IP paging systems
+ many other legacy phone, paging, and other telephony equipment.
SUPPORT
CLASS5 Technologies Supports:
All of our Business Hosted VOIP Phone Systems, SIP Trunks, and Business Fax Solutions free of charge.
Business Phone Systems with remote access can be supported remotely at a per hour rate.
Onsite Business Digital and VOIP Phone Systems and Paging Systems, active line splitters, ATA’s, PRI and other Telecom related equipment and services at a per hour rate.
Business Phone Systems Service
CLASS5 Technologies Hosted VOIP can provide your business short term cost savings, long term budget predictability, all while making your company more efficient, stable, and flexible. We support dozens of different business verticals with their individual needs. Are you a medical office that requires HIPAA compliancy? Our systems are HIPAA Certified. Does your company run credit cards and requires PCI Compliance? We are PCI Compliant. Do you have a sales department that needs your phone system to integrate, our API interface will pass on call details and controls as needed?
Our Business Phone Service supports hardware phones, browser based WebRTC Collaboration, IP based DECT cordless phones, and Cell Phone Apps for all your office, and out of office needs. All end points are encrypted and secure. We even offer 2 factor authentication if needed.
Most importantly we are cost effective. In most cases our Business VOIP Phone Service is equal to or cheaper than your companies current phone bill. Imagine a new phone system, new phones, more features, with little up-front costs equal to your current phone bill? All supported for free. Phones provided for free, and physically upgraded for free, with advanced warranty replacement if they stop working at any time.
Business FAX Service
CLASS5 Technologies can provide you with a fax solution that matches your unique needs. If you need an eFax only solution, we have the best you can find with built in file to PDF conversion, custom header pages, full history, email to fax and printer to fax support. This system uses legacy trunks to keep your faxes stable and consistent.
Want to fax using your existing fax machine, but don’t want to use your poor quality local carriers phone lines anymore? We can provide an IP fax adaptor that you just plug into your Fax, and it uses newer HTTPS technology to connect your faxes directly to our Carrier SIP Trunk system with an extremely low failure rate. Smooth and simple.
Want a solution in between, a mix of the above? Easy enough, we can mix and match based on your business need.
SIP Trunks for Business VoIP Systems
Let’s keep things simple, pay for what you use not for what you might use. We charge for per minute trunk usage not based on how many SIP Trunks you have and how many minutes you “might” use. Its as simple as that.
Our Business SIP Trunks are different than most. Most carriers have one or more carrier grade phone systems interconnected by their own legacy trunk lines around the country. Your calls must pass through them before connecting to the end carrier you are dialing. Our system is based on 4 carrier routers that negotiate your calls destination which then allows your business phone systems to directly connect to the carrier you are calling. During which time your call takes the most direct path across the internet, which is self healing in its own right. Three of our regionally diverse Routers could go down and you wouldn’t even notice it. No single point of failure provides you with the most stable SIP Trunk service in existence.
Instead of using a third party, we port our phone numbers. We offer low cost international calling with a service to lower your ILD liability by limiting its usage per month in case your on premise phone system is compromised. We can setup auto call forwarding, failover, e911, etc in minutes included in your service.
Our Business SIP Trunks are the backbone for our own Business VOIP Phone Service, which helps explain it’s stability.
Unified Communications for Maximizing Your Remote Workforce
We offer the latest in Unified Communications for your business. These hardware and software solutions are designed to make your users and employees more efficient.
Audio Conferencing from a desk phone to the Cloud supporting six to hundreds of callers with free 800 numbers.
WebRTC based Video Conferencing for up to 70 concurrent participants. No software or plugins required for participants. Supporting white boarding, desktop sharing, recording, and streaming to 3rd party platforms such as YouTube and Facebook.
WebRTC based Collaboration through your web browser. Use this to control your desk phone or as a soft phone on its own. Chat, Conferencing, Sticky Notes, Phonebooks, Visual Voicemail, ACD, CDR View, and more.
Cell Phone Apps providing all the same conveniences as Collaboration and your desk phone while roaming anywhere you still need to do business.
24/7 Emergency Service & Repairs
We’ve got your back 24/7, offering emergency support whether you’re across the country or across the Columbia River.
In addition to virtual tech support for our web-based clients, we provide on-site support for Vancouver, Washington and Portland, Oregon areas and can be there within the hour.
If your business phone system goes down, we’ll be right there to get it back up and running.
Contact us now
to get your business back online!
Quality Service, Backed by Industry Experts
Everyone on our team has 10+ years in the telecommunications industry, offering a technical level of support you won’t find anywhere else. We can help you identify what you need to take your business communications to the next level and help you address critical issues that may be curtailing the quality of your network.
Our History
Since our start in 1985 as NW Communications, Class5 has grown to support Washington and Oregon in addition to providing our business phone systems cloud-based solutions on a national level for multi-office organizations.
We’re authorized dealers of Wildix, Toshiba, Avaya/Nortel. We also support other legacy on-premise phone systems. Our vast range of experience has made us a trusted technology partner.