Grow Your Business with a Hosted VoIP Phone System
The traditional approach to a phone system can be bulky, high maintenance, and expensive. For a professional phone system without the headache, consider business VoIP services like Class5’s Wildix VoIP.
VoIP stands for Voice over Internet Protocol. When you use a VoIP phone system, your voice is transferred via the internet instead of sending your voice over a phone line. When migrating to a VoIP phone system, you’re going to need to choose between having your equipment on-site or using a cloud VoIP service. Understanding the difference between an on-premises and hosted VoIP that is cloud-based can help you make the right decision for your company.
Hosted PBX vs. On-Premises PBX
All phone systems require a Private Branch Exchange, or PBX. The PBX is where your phone system is managed.
With a properly configured PBX, incoming calls get routed to the right extension, voicemails are recorded, and switching between phone calls is a snap.
With an on-premises business phone system, that equipment is installed on your property. With hosted VoIP services, the PBX and associated software are located off-site. Some of the best VoIP phone services, like Wildix, give you the option of using a hosted PBX or on-premises PBX.
Affordable Connectivity Solutions with More Features
When you choose a hosted VoIP phone system instead of an on-premises phone system, you avoid the cost and restrictions of landlines. With a stable and trustworthy internet connection, call quality isn’t an issue! If you do have a loss of service, your business calls can be made and received with your cell phone app over a cellular network. This gives your company a predictable redundancy for any potential business interruptions.
The Wildix platform supports local hand-off, meaning that when extensions at the same location call each other, the system recognizes the callers are on the same network. What this does for businesses with limited bandwidth is bypass those bandwidth issues, as Wildix produces less internet bandwidth use than most other SIP platforms. Additionally, VoIP phone systems are great for small businesses that want to have a professional service without being tied to a phone company.
Providing Redundancy for Local & Remote Internet or Power Issues
Many modern businesses have remote employees and offices, and if you’re using landlines, then connecting each of those locations adds up quickly. With business VoIP, you can have everyone operating from the same phone system without having to pay additional fees. If you need to schedule a conference call, video call, or share screens, most hosted PBX providers offer software to make it possible. At Class5 Technologies, we prefer a web-based approach to those services so that everything you need is always available on the cloud.
Find solutions to support your local business communication needs and your remote phone users. Avoid outages related to internet or power failures at your place of business by opting for hosted VoIP with remote phones connected to the cloud. Why a cloud-based VoIP service? If you do not have a backup internet connection in the event of an outage, our cell phone app will allow you to make and receive your office calls over your cellular internet or home WiFi.
Set your local workers up for success while ensuring your remote teams can keep working regardless of internet issues at your offices.
Easy Legacy Phone System Migration
When you work with Class5 Technologies, you can save your business valuable time with systems that don’t require as much up-front training and that are easier to adopt. We can program a new hosted VoIP service to act exactly like your existing legacy phone system, making it a smooth transition for your teams to utilize enhanced features. Enjoy your legacy system’s existing features while taking advantage of everything the latest technology can offer for your business.
Cutting-Edge Call Management and Collaboration
When you work with Class5 Technologies as your VoIP provider, our business VoIP system gives you access to a host of calling and collaboration features that you’ll be hard-pressed to find elsewhere. Wildix VoIP allows you to access your phonebook and call history from wherever you happen to be. It brings features like off-hook paging, call announce, button programming, and call presence to your desk phones, which is unique among hosted VoIP phones.
With Wildix, you can easily chat, share files, and set up video calls and conferences from any device. You can do this via the Wildix app or even without it. All you really need is the Chrome browser with the Wildix extension and you’re good to go.
Wildix also offers you impressive voicemail functionality, including voicemail recordings and transcriptions sent directly to your inbox. The system is designed to help boost your productivity whether you’re at your desk or on the move.
Call Reporting for Organizational Productivity
A key advantage of hosted VoIP phones is call reporting. This feature gives you detailed information on the calling activity of all your employees, including the number, duration, type, and cost of each call. These are powerful analytics, which you can use to improve your productivity in a number of ways, including boosting employee performance, improving marketing ROI, improving real-time call handling, and more.
Frequently Asked Questions
1. What is VoIP and why should I opt for it?
VoIP stands for Voice over Internet Protocol. VoIP lets you make calls and communicate over the internet, instead of a traditional phone line. VoIP is more cost-effective for business, and all it requires is a stable internet connection. You can use it to make calls, work, and share data without having to deal with multiple service providers.
2. What are the benefits of VoIP?
There are many benefits of upgrading your phone system to hosted VoIP. As mentioned above, cloud VoIP offers a more cost-effective solution for your business telecommunications. There is no hardware to purchase and maintain, plus software upgrades are automatically and regularly pushed from the VoIP system to your phones. You will not have to maintain core hardware or a voicemail system, and you can enjoy relatively minimal downtime compared to on-premises systems. The need for onsite telecommunications work is also rare!
The best part about a cloud VoIP service is the improved accessibility for your employees. They can make VoIP phone calls from anywhere and any device, over WiFi or cellular data. It’s also very convenient for a growing business since you can add as many new users as you like, without adding more hardware.
3. What do I need for a VoIP connection?
All you need for VoIP communication is a trustworthy internet connection, phones, and a private branch exchange (PBX). The PBX is the heart of your VoIP system. It routes calls to the right destination and facilitates collaboration between your employees. You can opt for either an on-premises PBX, with the equipment located at your office, or a hosted VoIP PBX, with the equipment located at your service provider’s office.
Contact us to learn more about what a VoIP service can do for your business.
Powered By Wildix VoIP Plans
| Powered by Wildix Basic user | 13.95 + 5.00 (unlimited calling) |
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| – Hold, Transfer, Forward, Pickup, Park, 100+ standard User features – Voicemail and voicemail-to-email – Two concurrent calls – One concurrent device registered per user |
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| Powered by Wildix Essential user | 18.95 + 5.00 (unlimited calling) |
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| – Hold, Transfer, Forward, Pickup, Park, 100+ standard User features – Voicemail and voicemail-to-email – Four concurrent calls – Included Workforce VOIP phone – Up to Ten concurrent devices registered per user – Web Based Collaboration w/call control, chat, file sharing, video calling |
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| Powered by Wildix Business user | 21.95 + 5.00 (unlimited calling) |
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| – Hold, Transfer, Forward, Pickup, Park, 100+ standard User features – Voicemail and voicemail-to-email – Eight concurrent calls – Included Workforce VOIP phone – Up to Ten concurrent devices registered per user – Web Based Collaboration w/call control, chat, file sharing, video calling – WebRTC Video Conferencing; desktop share/record, streaming – WebRTC Kite; Wildix Collaboration integration with your website – WebAPI – TAPI integration; 3rd party software integration |
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| Powered by Wildix Premium user | 24.95 + 5.00 (unlimited calling) |
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| – Hold, Transfer, Forward, Pickup, Park, 100+ standard User features – Voicemail and voicemail-to-email – Eight concurrent calls – Included Workforce VOIP phone – Up to Ten concurrent devices registered per user – Web Based Collaboration w/call control, chat, file sharing, video calling – WebRTC Video Conferencing; desktop share/record, streaming – WebRTC Kite; Wildix Collaboration integration with your website – WebAPI – TAPI integration; 3rd party software integration – WBI; Text to speech, Auto Speech Transcription, Voicemail to text – CDR-View; Call Reporting/Recording enabled for system; Contact Center Manager |
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| Volume and Term discounts available | ||||