Get this: you can save up to 75% on operational costs with different VoIP providers. In case you’re not great at math, that’s a significant amount of savings for any small business owner.
As a matter of fact, VoIP phone systems can improve communication in your business if you know how to use them. Here are the most common VoIP mistakes and how to avoid them!
1. Choosing Providers Without Any Experience
One big mistake that you can make is choosing a provider without any experience in the field that you work in. For example, if you work in the hotel industry, your VoIP provider may not be able to get a grip on what your company needs.
On the other hand, VoIP phone system providers who have dealt with hotel customers are more likely to meet your requirements.
2. Not Thinking About Additional Costs
Another mistake to avoid not thinking about additional cost comes to your VoIP provider. Of course, these fees depend on your current phone and network. However, you can typically prevent most of these fees from occurring.
But if you need to upgrade your entire network, you might have to shell out some extra cash. Fortunately enough, a potential VoIP provider can offer you help with making these big decisions.
3. Choosing Providers Without Backup Plans
If you run your own business, then your biggest nightmare is probably having your system go down for an extended period.
That’s why it’s important to choose a VoIP provider with a solid backup plan in the event of an unforeseen power outage or another issue.
4. Forgetting to Buy the Right Add-Ons
When you pay to upgrade your company VoIP system, you’ll be offered a bunch of special add-ons and standard features.
The reason why you may have considered switching to VoIP in the first place was because of features such as:
- Teleconferencing
- Software integration
- Chat
- Mobility
- Connectivity
Pro tip—make sure that you discuss all of your options with your potential VoIP providers beforehand.
5. Not Knowing How Much Traffic You Have
Last but not least, the final mistake you can make is not knowing how much traffic your business will have. Of course, this will determine exactly what kind of network equipment you’ll have to buy.
Our general rule of thumb is to take a look at your traffic analysis from busier days in past years. Then, upgrade your company network to meet slightly above past demand. Next, talk to your VoIP provider to make the right decision for you.
Curious About Avoiding Common VoIP Mistakes?
Are you curious about avoiding the most common VoIP mistakes?
From the cost of VoIP systems to the benefits of VoIP, we’ve got you covered. From having a backup plan to analyzing data, there are so many ways to prevent these simple errors from happening to you.
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To learn more about the best VoIP features, contact one of our experts today!